A family of artisans, working together for over 40 years in New York City’s Garment District, expertly constructs each of our products. Our gorgeous Italian leathers are sourced in New York City, and tanned in small batches in Florence, Italy. Our zippers, the finest in the world, come from Switzerland. The remaining material components, down to the packaging and boxes, are proudly made in the United States, all by small, family-owned businesses.
OM products are sold exclusively on this website. Visit the Shop page to browse the current collection.
For instructions on how to properly care for your OM products, please refer to their accompanying care cards. You may also visit the Product Care page to learn about maintenance and repairs.
We would be delighted to work with you to create the bespoke and exotic accessories of your dreams.
To discuss exclusive special orders, including unique personalization requests, please contact our Personal Style group at firstname.lastname@example.org.
Orders can be placed online through this secure website. Acceptable forms of payment include: Visa, MasterCard, and American Express. Presently we do not accept any other form of payment or payment in currencies other than US Dollars.
It is not necessary to register an account with us when placing an order, simply check out as a “guest.” We ask that guests also provide an email address as a means to receive information about order processing and shipment. Should you choose to create an account, you will have access to your order history and profile.
Your account ID is the email address you used during sign-up. Passwords can be reset online via the Forgot Password link, also available in the account section. Password reset links will be sent to the email address associated with your account.
Yes, when your order is shipped you will receive an email confirming shipment along with a tracking number and tracking link. You can check the status of an order by logging in to your account.
If you would like to cancel or amend your order, please contact The Concierge who will make every effort to accommodate your request prior to shipment.
Orders already in transit cannot be canceled or amended, and must be processed as returns. Please refer to the Returns section below for more information.
If you are having trouble deciding on a product, Personal Style Services is glad to assist.
For existing orders check in with The Concierge. Please include your order number, name, and billing address in your correspondence.
Your order will arrive packaged in a beautiful box with bow whether you are gifting yourself or someone special.
If you would like to conceal the shipping invoice and enclose a personal message, complete the complimentary “Gift Option” at checkout.
At this time we are shipping exclusively within the United States.
As our standard, we are pleased to offer complimentary 3-5 day priority shipping on all orders.
Expedited shipping is available at the following rates:
Express 2-day: $25
Overnight next-day: $35
In-stock orders received prior to 3pm (EST) Monday - Friday will ship the same day. Orders received outside of this window will ship on the following business day.
If you require alternative shipping arrangements, please contact The Concierge prior to placing an order.
Yes. Due to the value of the goods, all orders require a signature at the time of delivery.
Returns are free and easy!
We are happy to issue a full refund on standard merchandise returned within fourteen (14) days of delivery.
Personalized and bespoke items are considered final sale and cannot be returned or exchanged.
In order to qualify for return, merchandise must be in original saleable condition and include all original packaging elements (incl. instructional pamphlets, certificates of authenticity etc.).
To initiate a return simply reply to your order confirmation email, and:
(1) request a “Return Authorization Number”
(2) include the reason for your return
You can also contact the email@example.com directly to initiate a return.
You will subsequently receive an email containing instructions and a pre-paid return-shipping label.
Refunds will be applied in the same currency and to the same payment method used at the time of purchase.